SMS Notification steps are used to send text message notifications to specific users from your team.
For example, you can be notified when a prospect has clicked a link in your email.
How to send an SMS notification
You can select one of the existing workflow templates with a notification or add an SMS Notification step to your workflow.
Then, set up the notification itself:
Select the recipient. It can be the contact's owner or any other user from your company.
To send an SMS notification, the recipient must have the correct phone number in the profile.Add the text message.