Internal Email steps are used to send notification emails to specific users from your team.
For example, you can be notified when a prospect has clicked a link in your email.
How to send an email notification
You can select one of the existing workflow templates with a notification or add an Internal Email step to your workflow.
Then, set up the notification itself:
Select the recipient. It can be the contact's owner or any other user from your company.
Add the subject and the body of the email notification.