Skip to main content
Common issues with Gmail/GSuite accounts
Vincenzo Ruggiero avatar
Written by Vincenzo Ruggiero
Updated over 4 months ago

Note: Temporary bugs may occur at Overloop or Google. The first thing to do is wait for a few minutes and try again. Most of the time, that will fix the issue.

Error when trying to connect a new address

If you get an error when trying to connect your Gmail/GSuite (Google) address, please follow these instructions:

  1. Check the applications connected to your Google address here: https://security.google.com/settings/security/permissions?pli=1

  2. If there are some unused apps, you should remove them. That'll help free up some connections to your Google address.

  3. Sign out of Overloop and sign in again.

  4. Reconnect your email account here.

Error with an already connected address

We send you a notification email when an error occurs with your Google address.

Here are the steps you need to take to fix this:

  1. Remove Overloop from the authorized apps on this page.

  2. Disconnect your email account in Overloop.

  3. Reconnect your address in Overloop.

Did this answer your question?