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Common issues with Office 365 accounts
Vincenzo Ruggiero avatar
Written by Vincenzo Ruggiero
Updated over a week ago

Note: Sometimes, a temporary bug may be involved at Overloop or at Microsoft. The first thing to do is wait a few minutes and try again. Most of the time, this is enough to fix the issue.

Error when trying to connect a new email account

If you get an error when trying to connect to your Office 365 address, please check your credentials. Since the host and port are pre-filled, this is usually the source of the problem.

Error with an already connected email account

When an error occurs with your Office 365 account, we send you a notification email.

Here are the steps you need to take to fix this:

  1. Disconnect your Office 365 address in Overloop.

  2. Reconnect your Office 365 address in Overloop.

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